Useful Information
FAQ. Any others, come and have a chat 😀
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1) What's included in the price?
Our all-inclusive prices include a workspace in either the open plan office or in one of our private offices, fast wifi, utility bills, cleaning, car-parking, use of shared kitchen. You will also benefit from no business rates to pay.
2) How do I book?
Sign up to join TDO Club > Select your preferred tariff > Book your space > Pay online > Turn up and enjoy!
Or
Sign up and select the PAYG option > select your tariff/resource > book your space > pay online > turn up and check in. (N.B - you will only be charged for the date/s you have booked).
You can also email us on team@thedevonoffice.com or give us a call on 01548 431002 to make a PAYG booking.
3) Can I change my booking?
Yes, just log in to your TDO Members areas and change your booking.
4) Can I give my desk space to a friend?
Yes, you will need to add them to your membership as a guest. This is subject to fair usage and is available upon agreement with us.
5) What are your opening hours?
The offices will be open 09.00 - 17.00 hrs. If you need to work outside these hours occasionally, just let us know. .
6) Can I cancel my membership?
You can cancel your TDO membership anytime. Remember to decide if you want to retain additional services such as business address and mail management.
7) Are my payment details secure?
Yes, your payments are totally secure and we will only ever charge you for your selected tariff. Our payments are managed by GoCardless, who are authorised by the Financial Conduct Authority to provide payment services as an Authorised Payment Institution.
All money collected is held in a secure client monies account with either the Royal Bank of Scotland, Barclays Bank or SEB before being paid out to The Devon Office.
Visit FAQs for customers paying through GoCardless - Support Centre for more information.
8) Can I join TDO Club without making any bookings?
Yes, you can sign up in preparation for future bookings and to receive notifications and special offers.
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